At PetSafe Store, we understand that when you order products for your beloved pets, you want them delivered safely and promptly. Our global shipping solutions are designed with the same care and attention to detail as our premium pet products.

Our Shipping Promise to Pet Parents Worldwide

We proudly serve discerning pet owners across the globe (excluding some remote areas and parts of Asia). Whether you’re ordering our crash-tested cat carriers, escape-proof dog fencing systems, or interactive feeder toys, we ensure your pet essentials arrive in perfect condition.

Standard Shipping – Fast & Reliable

  • Carriers: DHL or FedEx
  • Processing Time: 1-2 business days
  • Delivery Time: 10-15 business days after dispatch
  • Cost: $12.95 flat rate
  • Best for: Pet parents who need our innovative products quickly, like behavior-correcting collars or health-monitoring gear

Free Shipping – Economical Choice

  • Carrier: EMS
  • Processing Time: 1-2 business days
  • Delivery Time: 15-25 business days after dispatch
  • Cost: Free on orders over $50
  • Best for: Larger orders of cat litter boxes, dog bedding, or multiple training tools

Important Delivery Notes

  • All orders are processed Monday-Friday (excluding holidays)
  • You’ll receive tracking information via email once your order ships
  • Delivery times may vary slightly during peak seasons
  • For time-sensitive orders (like microchip-activated cat flaps or travel solutions), we recommend standard shipping

Easy Returns for Your Peace of Mind

We stand behind every product in our collection. If you’re not completely satisfied with your smart pet products, you may return them within 15 days of receipt for a full refund or exchange.

Ready to discover innovative solutions for your pet’s safety and happiness?

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Have questions about delivery to your area? Contact our pet-loving team at [email protected]

PetSafe Store – Strengthening the bond between pets and families through thoughtful design and reliable service.